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core competency is to develop effective staffing
strategies that enable us to actively recruit,
hire, train and retain qualified candidates
for high-volume call center & light industrial
environments. |
| Call
Center Specialization |
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Most
customers evaluate a company’s service,
expertise, reliability and professionalism
based on the service they receive. The best
approach for today’s complex call center
environments is a hybrid solution that leverages
your strengths and in-house resources combined
with out-sourced services. The result is a
well-integrated call center program that works
for your company and your customers.
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| Training
& Orientation |
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Our Customer
Service, Tele-Sales, Help Desk & Work
Ethic Training Programs enable us to assess
an applicant’s customer service, sales
ability, aptitude, attitude, commitment level,
and technical knowledge. Our goal is to deliver
a clear, crisp message that is backed by company-wide
accountability for customer satisfaction.
After training, employees have reported feeling
more prepared and confident when starting
a new position, which increases their likelihood
of success. The end result is a better-prepared,
more productive employee. |
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| Production
& Distribution Specialization |
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Our light industrial
division is dedicated to the recruitment and
evaluation of production/distribution employees.
Our employees are evaluated, screened and
tested utilizing a manual dexterity test and
a light industrial evaluation before beginning
an assignment. PrimeSource develops customized
recruiting strategies such as, facility tours,
client orientations, specific screening &
evaluation processes and assists with the
development of employee training programs.
These strategies result in improving hiring
processes and increasing employee retention.
PrimeSource’s staffing programs enable
you to focus on your core business objectives. |
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